🚚 Shipping & Returns Policy

Shipping Information

Fast & Secure Delivery Across the UAE
We aim to deliver your gadgets quickly and safely — right to your doorstep.

📦 Order Processing Time:
All orders are processed within 1–2 business days after confirmation.

🚚 Delivery Time:

• Standard Delivery: 2–4 business days (All UAE regions)

• Express Delivery: 1–2 business days (Available for Dubai, Sharjah & Abu Dhabi)

💰 Delivery Charges:

• Free Shipping on orders above AED 199

• AED 15 delivery fee for orders below AED 199

📍 Delivery Areas:
We deliver across all major UAE cities — Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.

📦 Order Tracking:
Once your order is dispatched, you’ll receive an email or SMS with tracking details.

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Returns & Exchanges

We want you to love your purchase! If you’re not satisfied, we’re here to help.

🕒 Return Period:
You may return most new, unopened items within 7 days of delivery.

✅ Eligible Returns:

• The product must be unused, in original packaging, and include all accessories/manuals.

• Items must be in resalable condition.

❌ Non-Returnable Items:

• Used or damaged items

• Clearance or promotional products

• Hygiene-sensitive items (e.g., earphones if opened)

💳 Refunds:
After inspection, your refund will be processed within 5–7 business days via your original payment method.

🔁 Exchanges:
If you received a defective or incorrect item, we’ll happily exchange it free of charge.

📞 Need Help?
Email: gadethub2@gmail.com